Questions We Frequently Hear

This event looks exciting! How do I receive more information and updates?

Answer: We agree. Join our email list and you will be the first to receive updates about ticket sales, and special announcements.  Click here to join our list

What is the layout of the event and seating arrangements?

Answer: This is more of a reception-style event for the Main Event tickets - encompassing several of the Hilton's vast Ballroom Complex w/limited seating for the Main Event tickets to maximize event space and comfortable crowd flow. However, there are more open seating areas available in the VIP sections for the vast majority of the VIP's. If seating is of concern, VIP is the way to go. If you want to have reserved seating for your dinner, then Velvet Rope is the ticket you should purchase.

 

What is the dress code?

Answer: There is no formal dress code enforced, however, we want people looking their best. Creative, upscale attire is definitely encouraged! Gentlemen: range from club attire to black tie. Ladies: range from stylish cocktail attire to formal gowns.

 

Do I need to bring anything with me?

Answer: The event is for adults only (over 21), and includes all you would expect of a top-notch event. All attendees are required to bring is an up-to-date photo ID and a smile.

 

What is the typical makeup of attendees?

Answer: The event typically attracts a mid-20's to early 40's crowd, but anyone over 21 years old is welcome. People travel in from around the country for the event, so the event has a nice diversity to it. There is typically a 50%/50% split of singles and couples, as well as a pretty even split of women and men. There are twelve distinct party areas so there is always something for everyone.

 

What is the age minimum for this event?

Answer: You must be at least 21 years of age to enter. No one under 21 will be admitted, so please do not buy tickets as there are no refunds. Every attendee must have a valid photo ID with DOB.

 

I am having issues with my tickets and/or I ordered my tickets but have not received them yet what can I do?

Answer: You should have received a confirmation email within 15 minutes. If you haven’t received your confirmation, please check your Eventbrite account. If you have other technical questions/issues related to the ticket purchase process, contact Eventbrite Support Team at support@Eventbrite.com.

 

May I transfer or upgrade my ticket to another person?

Answer:

The ticket agency has a strict No Refund policy (all sales are final). You can however sell/transfer tickets to someone else. If you would like to transfer your ticket(s) to someone else, or change the name on your ticket(s), please Click Here

Any Ticket upgrades will need to be handled at the event guest registration area at the Hilton starting at 2:30 pm on Dec 31 (any upgrades would be based upon availability at time of request).


What is the refund policy?

Answer:

Tickets are non-refundable, but are transferable. Simply log into your Eventbrite account and update your ticket information.